This page is an information draft. Return eligibility, time limits, fees and refund processing times have not been set. No orders are currently accepted.
Return eligibility
The final returns policy is awaiting confirmation. Rules for standard products, custom configurations, installation and product condition will be specified before online sales open.
No fixed return window or unconditional refund promise is offered on this concept site.
Prepare a request
To help review a request, include the following information:
- Order or quotation reference, if available.
- Product model and quantity.
- A description of the issue or reason for the request.
- Photographs of the product and packaging where relevant.
The contact form accepts PDF, JPG and PNG attachments up to 10 MB.
Return arrangements
A return address and shipping instructions have not been published. Contact the business to confirm any proposed return before arranging transport.
Responsibility for return freight, inspection fees and any restocking charges remains to be defined in the final policy.
Refunds & cancellations
Refund methods, processing times and order-cancellation rules are awaiting confirmation. These will need to match the payment provider and the terms of the actual order.
Send an enquiry if you need clarification. This draft does not replace rights provided by applicable law.